Fab! Anonymous reviewerIgnore the bad reviews. This is my second ektorp chaise and they're fab. Iv had my current one 10 years with no problems and the previous one 5 years. I gave it to a friend as I was moving. Bravo ikea! 5
Collapsed Chaiss Longue CushionAnonymous reviewerBought in November 2024 so 14 months old 🫤 the chaise cushion has collapsed at the seating end ☹️ it’s like sitting on a hill with my feet at the high end ☹️ the sofa is in a room that seldom gets used … I would expect much more than 14 months from this sofa 🫤 I always fluff the cushion and turn it on a regular basis to no avail ☹️ I can feel the hard front if the sofa through the cushion which is uncomfortable ☹️ I’m not happy as it has had such limited use and was expensive 🫤 infact I am still paying for an item which is not fit for purpose ☹️ perhaps ikea would like to comment 🫤1
So uncomfortable, do not buyAnonymous reviewerI bought this sofa less than 18 months ago and am hugely disappointed with it. The chaise part is the most uncomfortable, infuriating piece of design. The cushion loses its shape very quickly, the “seat” end is lower that the chaise part where you put your feet up, so if you have back issues like me it’s agonisingly uncomfortable. It’s very difficult to fit that cushion in the cover so very difficult to fluff up or turn around, and even when you do the same problem occurs. The cushion also ends up creating a gap so that the back cushion slips down, it looks awful, scruffy and offers no comfort or support at all. The covers also wear really badly, the entire sofa looks like it’s years old, and it’s only me using it!
The worst decision I’ve ever made purchasing this and now I can’t afford to replace it.2
chaise long sofa is not designed for this sofa it’s needs redesigning Anonymous reviewerthe chaise long cushion does t fit properly
it’s not long enough to reach the back of the sofa and because of this when i sit on it sinks down so i’m on a slant so half of the chaise long is puffed up where my legs are and the part im sitting on is sunken so its very hard to sit on. i brought it so
i could have my legs up as it help with the pain in my hips due to having Osteoarthritis in both my hips but it makes my pain worse because my body isn’t straight when i sit on it. i’m now thinking of buying a footstool as i think that will be better for me but i also have to buy a single seat cushion and a sing cover which is gonna cost more money on top of my purchase of £768 i’ve already spent which is not a good thing really as it’s another £119
1
Chaise Longue not worth it. Anonymous reviewerI have had this sofa for about a year now and the Chaise Longue bit is absolutely terrible. It is not level with the sofa, nothing you do will make it level with the sofa. It's so uncomfortable. I tried to buy a new cushion to make it a normal 3 seater sofa as it says on the IKEA website that you can order a new cushion in store. I went into store and was informed they do not offer this service, this was also confirmed by the chat bot. I am so disappointed. We have spent a lot of money on a very uncomfortable sofa and we have been offered no assistance in resolving our issue. 1
Chaise Longue is Awful. Anonymous reviewerWe have had this Sofa for about a year now and the Chaise Longue part is so unbelievably uncomfortable. It is not level with the rest of the sofa and nothing you do can change that. I wanted to remove the Chaise Longue section and just buy a normal cushion to make it a 3 seater sofa. It says on the website you can order a new cushion if you go into store, however I was informed in store and over chat bot that this is not a service they offer. I am so disappointed. 1
Very comfortableAnonymous reviewerVery comfortable, in a colour that is perfect for putting with other colours and looking out into the garden.5
Never even got the sofa - terrible delivery serviceAnonymous reviewerI wasn't sure whether this was a fair review since I never actually got the sofa, but given this sofa is online delivery only with no other way to get it, it feels appropriate.
I ordered this for a Saturday delivery, 5th October - they contacted me the Friday before (the 4th) and said it is now being delivered next Thursday. I called them and re-arranged it again for Saturday 12th. Then on Wednesday 9th they contacted me and said it's now being delivered Tuesday 15th. I called and they said there are no slots available on the 12th (even though I have an email confirming I had a delivery on the 12th?) and the best they could do is the 19th. They'd already ruined 2 weekends (since the delivery slot is "7am - 7pm" - can't make any plans) so I just cancelled and refunded it.
This was my first experience with IKEA's own delivery, and I was genuinely shocked that the flat pack furniture specialists find the concept of "put box in van" to be impossible to arrange. 1
Terrible Quality Cushions - Back Pain GuaranteedAnonymous reviewerWe purchased this couch in November 2023 for a new apartment having read the positive reviews in this section. We have been very disappointed from the start. Our issue has been that the pillows collapsed from the first or second use and have only gotten worse, despite fluffing them. The chaise is extremely uncomfortable, as others have since noted, and there is no support whatsoever. The other sections are only marginally better, but are overall remarkably uncomfortable. I am tall and thin, and find that this sofa creates serious back problems. My partner is much smaller, but confirms (as do visitors) that this sofa is uniquely unpleasant for people of all sizes. This is by far the worst piece of furniture I have owned, and far below Ikea's usual standards. We have attempted to make the best of the wasted space by supporting it with bed pillows, since the Ikea pillows no longer provide any cushioning. I am usually very happy with Ikea products, but the quality here is a disaster.1
Ektorp chaise sofaAnonymous reviewerI already have an Ektorp sofa and absolutely love it, so knew this Ektorp chaise sofa would look good with it. It is so comfortable and was really easy to assemble. The fabric is not as good quality as my first though, so will think twice about getting another cover.
The sofa though is fabulous!
5
Do not buy L shape Anonymous reviewerI bought this sofa just over a year ago and the cushion that makes the L shape is completely useless. The leg rest part of the L shape is majorly higher than the rest of the sofa so it’s really uncomfortable. It’s worn very badly and looks like we’ve had it for way longer than we have. It was super cheap when we bought it and that’s why we went for it, but honestly I would of rather paid more for a sofa that I don’t have to replace only a couple of years later. 1
Ektorp CouchAnonymous reviewerThe couch was abit tricky to put together, and it was comfortable for about a month. After the first moth the cushion on the L shape part of the couch has collapsed. I contacted Ikea and was told to fluff it up after every use - we did this and the cushion has still collapsed. Its no comfortable and is under a year old! Really disappointed in the quality of this couch.1
Covers are very bad quality Anonymous reviewerAfter two washes covers lost the colour sofa looks really old now 1
ExcellentAnonymous reviewerComfy, easy to build, gorgeous colour. Incredible value for money compared to anything else I looked at.5