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What payment methods and financing options does IKEA offer?

Whether you’re buying a new kitchen or just an IKEA hot dog, there are many ways to pay. Your preferred payment method may vary depending on where you shop and what you’re buying. You can use a variety of popular easy and convenient payment options to pay for your IKEA purchase.

Paying at an IKEA store

When shopping at an IKEA store you can pay for your purchase using the following payment options:
  • All major credit cards (VISA, Mastercard, American Express) and IKEA VISA card.
  • Mobile wallets like Apple Pay and Google Pay.
  • We accept cash payments in most of our IKEA stores, but find that many of our customers prefer to pay digitally. This excludes IKEA Plan and Order Points, Harlow, Chester, Norwich and Dundee.
  • Cards, such as the IKEA for Business payment card.
  • IKEA Financial services and the IKEA Family credit card.
  • IKEA internal financing cards.
  • IKEA Gift cards and IKEA Refund cards.
  • Pre-paid cards such One4all gift cards and Love2shop Mastercards.
For detailed information about payment options when shopping at an IKEA store, please visit the Payment options page on the IKEA website.

Paying at IKEA.com

When shopping online on the IKEA website, here’s how you can pay for your purchase:
For detailed information about payment options when shopping online on the IKEA website, please visit the Payment options page on the IKEA website.

Paying on the IKEA App

You can securely pay through the IKEA App using:
For detailed information about payment options when shopping on the IKEA App, please visit the Payment options page on the IKEA website.

Paying at Plan and Order Points and Pick Up Points

The IKEA Plan and Order Points and Pick Up Points are cashless. All standard digital methods of payment for stores are accepted in order to make payments as seamless as possible.

For detailed information about payment options when shopping at an IKEA Plan and Order Points or at an IKEA Pick Up Point, please visit the Payment options page on the IKEA website.

What if I have problems paying online?

 Payment fails

If you are attempting to make an online payment and it fails, consider re-entering your payment details or using an alternative payment method.
If you are trying to pay with a credit or debit card, make sure that:
  • You’ve entered the card details correctly (name, card number and CVV).
  • You have sufficient funds.
In case the payment still fails, you might need to contact your bank.
If you have already tried all the above recommendations and the issue persists, you can contact IKEA Customer Service online by typing “I want to talk to a human” in the chat, or by calling 01733520006.

My voucher, coupon or discount code is not accepted

IKEA coupons and discount codes generally have a limited validity and expiration date. If you can't apply your coupon/discount code, make sure that you first check that it's still valid. Some coupons and discount codes can also be used only on a selection of products, so make sure you check what conditions apply.

Payment through an Order PayLink provided by a customer service representative

If you are attempting to use an Order PayLink and it fails, try the following options:
  • Check your email and make sure that the link is still valid.
  • Open a different browser and copy the link into the address bar. You should be able to see the payment page.
  • If you cannot find the email in your inbox, please check the Spam folder.
If you have already tried all the above recommendations and you are still facing issues with the payment, the link is not valid or you have not received the email containing the Order PayLink, you can contact IKEA Customer Service online by typing “I want to talk to a human” in the chat, or by calling 01733520006. 

What if I have problems paying on the IKEA App?

If you are experiencing difficulties completing your payment in the IKEA App, you can find the available options to contact our Customer Service team directly in the Shopping Cart section within the IKEA App.
If the issue persists, you can contact IKEA Customer Service online by typing “I want to talk to a human” in the chat, or by calling 01733520006.

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