Can I place an order by phone?
Yes, you can get help with your shopping with one of our home furnishing experts over the phone.
Shopping with IKEA can be simple. Get in touch with your list of items and we can create the order for you. Take a look at our personalised shopping assistance over the phone page for more information.
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Can I pay via bank transfer?
Unfortunately, we don't accept bank transfer as a payment method.
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Can I get a copy of my invoice?
Once you place an online order, you should receive an order confirmation in your email. This email will have the invoice attached.
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What payment options do you offer?
We are pleased to accept all major credit and debit cards.
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Can I place an order via webchat?
Yes, you can! Have your list of items ready and get in touch with us over webchat when you're ready.
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Is it possible to test the product at home and return it if I'm not satisfied?
Within the 365 days you have the right to test the product and if it doesn't meet your expectations we're happy to take the product back, as long as it is used within a certain extent and is still in a saleable condition.
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Can I cancel my online order before delivery?
You can manage, track and cancel the order you have placed online using your order number and email address.
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