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How can I shop at IKEA as a business customer?

Join the IKEA Business Network to get all the business focused benefits from IKEA when shopping. As an IKEA Business Network member, you can then choose whatever way of shopping is most convenient to you: online, in store or by contacting our IKEA for Business specialists.

You are free to shop however you want at IKEA. However, for the best experience when making a business purchase, we recommend becoming an IKEA Business Network member.
For an overview of all available payment methods for businesses, please visit our Payment methods page.

How do I make sure my purchase is registered as a business purchase?

To register your purchase for your business, scan your (digital) IKEA Business Network membership card when shopping in-store, or log in to your IKEA Business Network account when shopping online. When our IKEA for Business specialists place an order on your behalf, they will request your membership details and register the purchase for you.
Any purchases made as a guest, with an IKEA Family account, or without an active IKEA Business Network membership will be registered as a consumer purchase.

How do I book an appointment with an IKEA for Business specialist?

Our experts can advise you on how to bring your workplace to life, regardless of the project size. Visit us at an IKEA store or book an appointment online with our Business Specialists or interior designers on the IKEA Business Network page.
Registered IKEA Business Network members can enjoy a free one-hour chat with one of our interior designers.

Steps for placing an order online as an IKEA Business Network member

Follow the steps below to ensure your order is placed correctly when shopping online:
  1. Add products to cart
    Select the products you want to order and click on the "Add to cart" icon at the top right of the product page.
  2. Enter your company's postcode
    This will check the product availability for your location. When the products are available, click "Continue to checkout".
  3. Log in as an IKEA Business Network member
    You must be logged in to access all of the IKEA Business Network benefits.
  4. Choose delivery or pick-up
    Select the delivery or pick-up options available for your location. If you need support with product availability or delivery options for large or bulk orders, you can reach out to an IKEA for Business Specialist directly.
    Contact us by typing “I would like to talk to a human” in the chatbot or by contacting on 01733520008 or email a Business Specialist.
  5. Select "Business purchase" on the Details page
    On the Details page, select "Business purchase" and enter your company name, organization number (10 digits), and contact information. If this information is already pre-filled, verify that the delivery and billing addresses are correct. If the invoice address differs from the delivery address, uncheck "Invoice address is the same as delivery address", provide the correct invoice address, and then click "Continue".
    If you choose to pick up items via Click & Collect, no delivery address is required.
  6. Choose payment method
    Select either "Business invoice" (requires an invoice reference and 10-digit card number) or another available payment method.
  7. Complete the order
    Review your order and click "Complete order."

Where can I find more information about my existing IKEA Business account, like my purchase history?

Log in to your IKEA Business Network account to retrieve previous purchases and other profile information. If you experience issues with your account, please contact our support team by typing “I would like to talk to a human” in the chatbot or by contacting on 01733 520006 or email a Business Specialist.

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