Skip to main content

What do I need to collect my parcel from a DPD external pick-up point?

Please take along your Pick-up Pass, as well as any relevant personal ID.

DPD will send you a unique Pick-up Pass which needs to be presented in the Pickup Point along with relevant personal ID before the parcel can be handed out. The communication will be sent to you once the parcel has been scanned as received at the Pickup point.

 

What particular parts of our answer do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.

  • What food can I get at an Order and Collection Point (OCP)?

    There is a range of hot food available for eating in and taking away at our Order and Collection Points.

    Read more
  • Can I Click and Collect from a store?

    Yes you can! You can now order online, and choose to collect it from any one of our stores.

    Read more
  • I missed my collection timeslot, what can I do?

    If you are unable to collect your order, do not fear. We now offer a 48-hour retention period that begins at the end of your collection slot.

    Read more
  • Can I order for collection at an IKEA Planning Studio?

    No, we do not offer collection services at our Planning Studio.

    Read more
  • Where are the IKEA Hammersmith collection lockers located?

    The IKEA Hammersmith collection lockers are located next to Primark in the centre of the Livat Hammersmith Shopping Centre.

    Read more
  • How does IKEA support me in different delivery options?

    IKEA delivery service buys you time and energy to do what you want – like sing in the rain instead of drive in it.

    Read more