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How can I get help from IKEA with the design of my IKEA kitchen?

We offer a couple of ways to connect with an IKEA kitchen specialist, allowing you to choose the method that works best for you. You can choose between an In-Store Appointment or an Online Appointment, depending on which service is most convenient for you.

You have a couple of ways of getting help with the design of your IKEA kitchen.
  • In-store planning appointment
    Meet one-on-one with an IKEA kitchen specialist for up to two hours at your local IKEA store. This allows you to see and touch products in person while finalising your design. This service is free.

    Choose an in-store planning appointment when:
    • You prefer face-to-face interaction.
    • You want to see and feel the kitchen and all its components in person before making a final decision.
    • You have taken your own accurate measurements or have had a kitchen measuring service beforehand.
       
  • Online planning appointment
    From the comfort of your home, you can meet virtually with a kitchen specialist for up to two hours. Through a video call, the IKEA kitchen specialist will design your new kitchen right before your eyes. This service is free.

    Choose an online planning appointment when:
    • You value convenience and want to plan your kitchen from home.
    • You are comfortable with virtual meetings and screen-sharing technology.
    • You have already taken accurate measurements of your space or had the kitchen measuring service and have a good idea of the styles you like from browsing online.
 
How should I proceed if I know that I want to book a planning appointment?
Booking a planning appointment is simple. Simply select a suitable date, time and location through our kitchen planning appointment booking tool.
 

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