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Re-shop and Re-use online

Frequently asked questions

    • Select your nearest store.  
    • Choose a product. You can review photos and comments to help check the condition of the product.  
    • Log in using your IKEA or IKEA Family username or sign up here.
    • Click the 'Reserve this item' button. This will reserve the product for you in your chosen store until closing time.  You'll have 48 hours to collect reserved products.
    • Go to your chosen store and make your way to the Re-shop and Re-use to collect your product.  
    • Pay at the checkouts and enjoy giving your product a new home.   
    • If you change your mind, no problem. You have 365 days to return the purchased item, and we'll refund you on a refund card. You can check our return policy here.   

    We may contact you to follow up on your reservation and provide you with our hub product consultation services.  

    Re-shop and Re-use terms and conditions can be found here.

  • Re-shop and Re-use collection is available in:

    • IKEA Aberdeen
    • IKEA Belfast
    • IKEA Birmingham
    • IKEA Bristol
    • IKEA Cardiff
    • IKEA Croydon
    • IKEA Edinburgh
    • IKEA Exeter
    • IKEA Gateshead
    • IKEA Glasgow
    • IKEA Greenwich 
    • IKEA Lakeside
    • IKEA Leeds
    • IKEA Manchester
    • IKEA Milton Keynes 
    • IKEA Nottingham
    • IKEA Reading
    • IKEA Sheffield
    • IKEA Southampton
    • IKEA Warrington
    • IKEA Wembley 
  • Repaired, recycled and ready for re-use. The products available in the Re-shop and Re-use online come to us in several ways: 

    • Discontinued products that are in perfect condition but are no longer being sold in-store.  
    • Preloved products from our Buyback service. 
    • Display products from our Showroom that have been used to inspire you and deserve a home.
    • Some furniture might have a few cosmetic imperfections, but they are all functional and safe to use. 


    The condition of the products in the Re-shop and Re-use online will vary, so you will receive the product as described. Whether it's in its original packaging or fully assembled, you will buy the product as-is.