Can I refund a reward from IKEA Family, if I changed my mind?
If you need to refund a reward, please contact our Customer Support.
Had a change of mind? Don't worry, as long as the rewards haven't been used and the reward hasn't expired, our co-workers can refund the rewards, which will change the status to 'available' and add the points back to your account. Find ways to contact us.
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You can use product and service rewards online, in-store, or when contacting us. Food rewards are only applicable in-store in our restaurants, bistros and Swedish Food Market.
Read moreYou can use your points to choose a reward. The rewards unlock depend on how many points you have but are the same for all customers. We have different rewards available so you can choose the one that best suits your needs.
Read moreYou will need to provide some form of proof of purchase to return a product, however it doesn't have to be your original receipt.
Read moreYou can change the contact information for your IKEA Family customer account or change your email address by logging into your IKEA Family account.
Read moreChanging your mind is okay and that's why you are able to return all product bought from IKEA store or Online.
Read moreYou can either return the delivered order to our store or order an return transportation.
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