What are the general delivery restrictions and requirements?
Most IKEA products can be delivered, but there may be restrictions for fragile, oversized or seasonal products. In this case, our Click & Collect service is a good alternative. We deliver within Germany - delivery addresses on German islands may have their own delivery conditions. Delivery availability depends on your location, the size of your order and the product type. To ensure a smooth shipment, please enter your address correctly when ordering and answer the delivery questions.
Accessibility of the delivery address: Our carriers need free access to your delivery location and a place to park. We cannot deliver to addresses with unsafe access, such as construction sites of unfinished residential or commercial buildings. To ensure a smooth process, it is important that you provide full delivery details such as floor level when ordering.
Delivery locations: IKEA can only deliver products purchased in Germany to addresses within Germany. We currently do not offer international delivery.
Island deliveries: Deliveries to German islands are possible – Föhr, Pellworm, Borkum, Norderney, Amrum, Langeoog, Spiekeroog, Wangerooge, Juist, Helgoland, Baltrum, Hiddensee, Neuwerk, Hallig Langeneß, Hallig Hooge, Hallig Gröde, and Hallig Oland. We are unable to deliver to personal post office boxes.
For islands that can only be reached via specialized island freight carriers – Sylt, Nordstrand, Rügen, Usedom, Poel, and Fehmarn – a flat surcharge of €220 will be applied.
For islands that can only be reached via specialized island freight carriers – Sylt, Nordstrand, Rügen, Usedom, Poel, and Fehmarn – a flat surcharge of €220 will be applied.
To see which delivery options are available for your address, please visit the product page of the desired item on IKEA.de and enter your address details in the “Delivery – Check availability” section. If you are ordering multiple items, you can also check the available delivery options during the ordering process. Please note that IKEA does not transfer products from one store to another.
Products that can be ordered: Most IKEA products can be ordered for shipment, but some products can only be ordered at the IKEA store for Click & Collect. These include our plants, for example. Delicate products such as glassware and mirrors, as well as seasonal products may also be excluded from shipment. Food cannot be ordered. To check which ordering options are available for your desired product, take a look at the respective product page - all opportunities are displayed to the right of the image.
Order value: A minimum order value of €15 applies for parcel deliveries. The available order methods are automatically displayed during the order process based on your order value, size, number of items and availability.
Exact details for shipment: You will be asked to specify the delivery location and answer the delivery questions. This enables our delivery company to plan your shipment properly.
All conditions for orders with shipment or Click & Collect service can be found in our General payment and delivery terms for online shopping.
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