What can I expect from a parcel delivery?
Parcel delivery is ideal for your smaller orders such as decorations, textiles and accessories. The service is perfect if you are flexible with your delivery date and want to receive smaller home accessories directly to your front door.
Costs: Parcel deliveries are our particularly inexpensive shipping method. The exact costs are calculated based on the weight and size of your parcel. They will be displayed in your cart. Our tip: As a member of IKEA Family or the IKEA Business Network, you often receive the shipment at a lower price. You can find all the latest information online.
Delivery time and scheduling: Your parcel will usually reach you within 3 to 10 working days after being handed over to the transport service partner.
Product size and weight: The service is tailored for lighter products weighing up to 30 kilograms and measuring a maximum of 60x60x120 centimeters.
Delivery address: We deliver to almost any home address within Germany. To make your order eco-friendly, we always deliver your parcel from a warehouse near you.
Your effort: Make yourself comfortable - your products will be delivered directly to your home. You can track the shipment at any time via our online service. If you are not on-site, you will simply receive a message about your new delivery date or a pick-up location near you.
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To ensure that your favorite items arrive quickly, simply add your smaller items to the shopping cart. As soon as you have entered your zip code, we will show you all available shipping methods. Choose parcel delivery and enter your personal details. After completing your order, you will receive a confirmation email. In it you will find the expected delivery date and information on tracking. On the day of delivery, it is ideal if you are at home to receive your parcel. It's best to check straight away whether everything has arrived undamaged. If something is missing or damaged, simply contact our IKEA Customer Support - we'll take care of it! You should be at home on the day of delivery or, if necessary, arrange an alternative delivery option with the parcel service. Audit the parcel immediately upon receipt and report any missing or damaged items to IKEA Customer Support as soon as possible.
Read moreSimply prepare your return online yourself.
Read moreFor the best ordering option, you should consider the size and type of your order: Parcel delivery for smaller items and truck delivery for larger or bulky items. If you prefer to collect your items yourself, Click & Collect offers you flexibility. For truck deliveries, you can see available time slots, delivery times and costs in the shopping cart.
Read moreThis type of delivery is ideal if you don't want to carry large and bulky items yourself, don't have a suitable vehicle for transportation or need planning security with a fixed date. Depending on your location, you can choose between standard delivery and faster express delivery. The delivery company will bring your order directly to your home and place it in a room of your choice.
Read moreMost IKEA products can be delivered, but there may be restrictions for fragile, oversized or seasonal products. In this case, our Click & Collect service is a good alternative. We deliver within Germany - delivery addresses on German islands may have their own delivery conditions. Delivery availability depends on your location, the size of your order and the product type. To ensure a smooth shipment, please enter your address correctly when ordering and answer the delivery questions.
Read moreAt IKEA, we make sure you get your new furniture and home accessories in the way that best suits your life. We offer delivery by truck or by parcel, as well as the Click & Collect service to reserve and collect products on-site.
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