I lost the code for my project. How can I restore it?
For most of our online planning tools, you'll find your specific design code at the bottom of the page.
If you've saved the project to your IKEA Family profile, simply log back in and then go to the planner to find, edit or share it without needing a planning code.
For rooms other than the kitchen
If you haven't saved the project in your personal space, you can only access it by entering the scheduling code in the search bar of the website. Without this code, it is not possible to find the project again.
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Would you like to reserve products so that your project can start even faster? Simply order your products online and pick them up conveniently at a location of your choice. Once you've entered your zip code, we'll show you all the available shipping methods, select "Click & Collect" and choose your pick-up location and time slot. Now all that's missing is your personal data and you can complete the order. You will find the order confirmation in your mailbox. Once your cart is packed for you, we'll send you an email or text message.
Read moreThere are different ways of viewing your plans depending on the plan you have created.
Read moreTo ensure that your large projects also move in, you can easily order your furniture online and have it conveniently delivered to your home by freight forwarder. As soon as you have entered your zip code, we will show you all available shipping methods.
Read moreTo make sure your favourite items move in quickly, simply add your smaller items to the shopping cart. Once you've entered your zip code, we'll show you all the available shipping methods. Once you've completed your order, you'll receive a confirmation email. You'll find the estimated delivery date and tracking information. On the day of delivery, it's ideal to be at home to receive your package. It's best to check right away to make sure everything has arrived undamaged. If something is missing or damaged, just get in touch with our IKEA customer service and we'll take care of it!
Read moreThe best thing to do is to go back and ask at the customer service desk whether any of your lost personal belongings or purchases have been handed in at the IKEA store.
Read moreBy registering or activating your profile, you can manage your orders, submit complaints, and easily order spare parts.
Read more