How do I order spare parts for other brands of electrical appliances purchased from IKEA?
In the operating instructions for your electrical appliance, you will find the contact details of the manufacturer or service partner. Take a quick look at your documents to find out who can help you with questions about spare parts.
To obtain spare parts for an electrical appliance that was not made by IKEA itself please use the Contact details in the user manual. There you will find the responsible service partner.
How do I order spare parts?
You can find the contact details of the appropriate service partner in the Instruction manual of your device. The service partner supports you in
- finding right spare part,
- checking the the Availability,
- and explaining how the order works.
Tip: Make a note of the Model Number and Serial number of your device. This information is usually on the Nameplate.
What are the delivery options?
Delivery is made via the Service Partners. Here you can also find all the information about the Shipping methods and the Delivery Time.
How can I track my order?
Information on the Spare parts delivery or a possible Shipment tracking you will receive directly from the Manufacturer's customer service.
What can I do if I need support?
If you need support or are unsure which service partner is responsible, please consult the Instruction manual of your device. If you can't find the contact details there, please enter "order parts" in the chat. This will connect you directly to our employees who will help you.
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As a professional service technician, you order spare parts for IKEA electrical appliances via EURAS. For electrical appliances from other brands sold at IKEA, please contact the authorized service partners of the respective manufacturers.
Read moreThere are three types of spare parts at IKEA: small spare parts, larger spare parts and spare parts for appliances. The prices depend on the spare part you need.
Read moreIf you need spare parts, replacement parts or accessories for your IKEA appliances, you can order them from our service partner ASCI Service GmbH.
Read moreYou can order larger spare parts through our IKEA customer service team – either online or in your local IKEA store. If you can't find the spare part number or need support, our staff will be happy to help you.
Read moreYou can easily order small spare parts at any time – using the Order spare parts tool, the Purchases page in your IKEA Family account or visiting the Customer Service desks in IKEA stores.
Read moreYou have three options to choose from:
Read more