As a professional service technician, you order spare parts for IKEA Electrical Appliances via EURAS. The platform is operated in Germany by the ASWO International Services GmbH and is designed for specialist companies (registration with trade licence required).
You can reach EURAS via the official IKEA information page for professional service technicians. From there you will be taken directly to the registration and login page of EURAS.
As a professional service technician, how do I order spare parts for electrical appliances?
As a professional service technician, you order spare parts for IKEA electrical appliances via EURAS. For electrical appliances from other brands sold at IKEA, please contact the authorized service partners of the respective manufacturers.
1. Spare parts for IKEA electrical appliances
What EURAS offers you:
- targeted Spare parts search for IKEA electrical appliances
- a Optimized ordering process for specialist companies
- Access to Technical documentation
- Installation Instructions
- a structured management of your orders
What you need to access:
- a Registration
- a valid Business license
After activation, you can order spare parts directly and use them for your repair orders.
2. Spare parts for electrical appliances of other brands
For electrical appliances from other brands sold at IKEA (for example, Electrolux), you order spare parts not through EURAS and also not directly through IKEA. Instead, you turn to the authorized service partner of the respective manufacturers. You can find the contact details in the User Manual of the device.
Why Service Partners?
Authorized Service Partners have:
- Access to Brand-specific spare parts
- Detailed Technical documentation
- diagnostic data and knowledge of Model variants
- all information on the Warranty processing
- The possibility to order spare parts exactly matching the model and serial number
IKEA can not order these spare parts.
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