Which ordering option is most suitable?
For the best ordering option, consider the size and type of your order: parcel delivery for smaller items and truck delivery for larger or bulky items. If you prefer to pick up your items yourself, Click & Collect offers you flexibility. For truck deliveries, you can see available time slots, delivery times and costs in the shopping cart.
- For smaller, lighter items (decoration, textiles or accessories) under 30 kg, parcel delivery is usually selected. This is a cost-effective delivery option.
- For larger pieces of furniture or bulky orders where you need help transporting them, one of our truck deliveries is the best choice: With curbside delivery, the transport company hands over the products to you at the curbside, and you carry them to your apartment or house yourself. With truck delivery to a room of your choice, our transport company will take care of the carrying completely.
- Are you flexible in terms of time and can pick up your items yourself? With Click & Collect, this is easy to do at a nearby IKEA store, at a pick-up station or pick-up box.
- Available time slots for all types of truck deliveries depend on the availability of goods and the capacity utilisation of our transport providers. Available delivery dates will be offered to you during the ordering process and you choose the one that suits you.
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At IKEA, we make sure that you get your new furniture and home accessories in the way that best suits your life. We offer deliveries by freight forwarder or parcel, as well as the Click & Collect service to reserve and collect goods on site.
Read moreA parcel delivery is ideal for your smaller orders such as decorations, textiles and accessories. The service is perfect if you are flexible with your delivery date and want to receive smaller home accessories directly to your doorstep.
Read moreMost IKEA products can be delivered, but there may be restrictions for fragile, oversized or seasonal products. In this case, our Click & Collect service is a good alternative. We deliver within Germany - delivery addresses on German islands may have their own delivery conditions. Delivery availability depends on your location, the size of your order and the product type. To ensure a smooth shipment, please enter your address correctly when ordering and answer the delivery questions.
Read moreYes, within the 365-day return policy, you can conveniently return many items that can be packaged to IKEA by parcel. You simply prepare the return online and receive all the necessary information for shipping.
Read moreTo keep your home safe for everyone, we recommend attaching pieces of furniture to the wall. Especially in households with children, this can help to avoid tipping accidents.
Read moreCustom-made worktops are specially manufactured according to your individual specifications. Therefore, special return conditions apply to these products.
Read more