I have canceled my Click & Collect order. When will I receive my refund?

It is not possible to change the address or add or cancel individual products.

To ensure that everything runs smoothly, we ask you to make sure you keep your collection appointment. If you are unable to do so for important reasons, please pick up your order as soon as possible, but no later than the next day.

Questions about refunds and credit notes are best clarified together.

To ensure a smooth process, we ask you to collect your order within your selected pick-up time frame,

Shop online and pick up your order at the IKEA store or at one of our pick-up stations on the date of your choice.

Click & Collect orders are held for an extra 24 hours after the end of your scheduled pick-up time, but it is not possible to change the pick-up date or time.