Can I return products at an IKEA planning studio or pickup point?
These locations are not full IKEA stores and therefore unfortunately cannot process returns.
IKEA planning studios are not full IKEA stores. That’s why they unfortunately cannot process returns.
You can return products purchased at such locations at any IKEA store in Germany. To avoid waiting times, you can book an appointment in advance, using our German contact form. Or you can use our Express Return options.
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Changed your mind? No problem! You can return any product that meets the IKEA return policy within 365 days. This return policy does not apply to pre-cut items (e.g., fabrics, kitchen countertops), green plants, and second-chance items.
Read moreWithin the 365-day right of return, you can return parcelled products to us free of charge.
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Read moreYou can also return your products within Germany to an IKEA store other than the one where you originally purchased them.
Read moreIt's okay if you change your mind. If, contrary to expectations, you are not satisfied after your purchase or change your mind, you can take advantage of our generous 365-day return policy.
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