What can I do if my purchase at my IKEA store has been debited twice?
If a double debit has occurred due to a technical error, IKEA will automatically credit the amount within seven banking days.
If you have any questions, please contact the IKEA store where you made your purchase with your original purchase receipt.
The best thing to do is to go back and ask at the customer service desk whether any of your lost personal belongings or purchases have been handed in at the IKEA store.
Read moreIf you receive a damaged product, you can either file a complaint online or contact IKEA Customer Service for support.
Read morePlease always check your receipt immediately after payment. If anything is unclear, please speak to us on site.
Read moreIf you are an IKEA Family member and have registered your card at the time of purchase, you can view your purchases and receipts online.
Read moreIf you have lost your gift card, someone else has used it without your permission or it has been damaged, unfortunately we cannot block or replace the card. Gift cards are treated like cash.
Read moreYou have three options to choose from:
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