What can I expect from a curbside delivery?
Opt for curbside delivery if you prefer fast and cost-effective delivery. It's ideal for medium-sized products that are delivered to the curb, so you can bring them into your home flexibly and conveniently.
Costs: A curbside delivery is cheaper than a truck delivery to a room of your choice. All current prices and information can be found online.
Delivery time and scheduling: For the standard curbside delivery, you choose your delivery date (in three days at the earliest) and a time slot 7:00 am – 2:00 pm or 2:00 pm - 9:00 pm. With express curbside delivery, we deliver on the same or next working day.
Product size and weight: There is an upper limit for this type of delivery. The total weight of the order must not exceed 100 kg. A maximum package length of 200 cm and a maximum package weight of 31.5 kg apply.
Delivery address: Delivery is made to the curbside or as close to your address as the driveway allows.
Your effort: You carry your goods into your apartment or house yourself. Our delivery company does not bring the goods into the room.
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To ensure that your furniture arrives at your doorstep, you can simply order it online and have it delivered by a freight forwarder. After entering your zip code, you will see all available shipping methods. Choose between "Standard Curb Delivery" or "Express Curb Delivery" and decide on a delivery date. Then enter your data and receive a confirmation by email with the fixed delivery date. On the day of delivery, please ensure free access to the delivery location. An adult must receive and sign the goods. The shipping company will deliver your order outside the building as close to your address as the driveway allows. Then check directly whether everything is complete and undamaged. If something is missing or damaged, our IKEA customer service will be happy to help you.
Read moreThis type of delivery is ideal if you don't want to carry large and bulky items yourself, don't have a suitable vehicle for transportation or need planning security with a fixed date. Depending on your location, you can choose between standard delivery and faster express delivery. The delivery company will bring your order directly to your home and place it in a room of your choice.
Read moreWith Click & Collect, you can order online and then conveniently collect your items from an IKEA store, pick-up point or pick-up box. The selection is ideal for reducing delivery costs, avoiding waiting times or when dealing with a challenge at the delivery address.
Read moreParcel delivery is ideal for your smaller orders such as decorations, textiles and accessories. The service is perfect if you are flexible with your delivery date and want to receive smaller home accessories directly to your front door.
Read moreTo ensure that your favorite items arrive quickly, simply add your smaller items to the shopping cart. As soon as you have entered your zip code, we will show you all available shipping methods. Choose parcel delivery and enter your personal details. After completing your order, you will receive a confirmation email. In it you will find the expected delivery date and information on tracking. On the day of delivery, it is ideal if you are at home to receive your parcel. It's best to check straight away whether everything has arrived undamaged. If something is missing or damaged, simply contact our IKEA Customer Support - we'll take care of it! You should be at home on the day of delivery or, if necessary, arrange an alternative delivery option with the parcel service. Audit the parcel immediately upon receipt and report any missing or damaged items to IKEA Customer Support as soon as possible.
Read moreMost IKEA products can be delivered, but there may be restrictions for fragile, oversized or seasonal products. In this case, our Click & Collect service is a good alternative. We deliver within Germany - delivery addresses on German islands may have their own delivery conditions. Delivery availability depends on your location, the size of your order and the product type. To ensure a smooth shipment, please enter your address correctly when ordering and answer the delivery questions.
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