Choose a topic and we’ll show you the best way to get in touch with us.
If you can’t find what you’re looking for on IKEA.de, our customer service team will be happy to help.
How can I contact IKEA?
We offer you a number of ways to get in touch with us.
- Chat with us
Monday to Friday: 08:00–20:00
Saturday: 08:00–19:30 - Call us at +49 6192 939 99 99
Monday to Saturday: 08:00–18:00 - Please note that we are currently unable to offer email support.
You are welcome to contact the customer service department at your nearest IKEA store.
You can book an appointment right away here. This will make the process faster and you won’t have to wait long.
Please note that our stores cannot be contacted directly by phone.
You can book an appointment right away here. This will make the process faster and you won’t have to wait long.
Please note that our stores cannot be contacted directly by phone.
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