How can I cancel an IKEA online order?
The form for withdrawal from a contract is part of the e-mail you receive when you pay for your IKEA order. You can also cancel your order via an e-mail, phone call or in person.
You can also cancel your order in your IKEA Family profile. Log into your account on our website or search for your order by an order number and e-mail. After clicking on the order, you will see the possibilities to edit or cancel your order. For orders with shipping, this option is tied to the order status.
We will refund you the money based on our terms and conditions to the card used for the original purchase in full within 14 days.
Ifyour order was made in an IKEA store, or if you have any other questions, you can contact us via our chatbot or via a phone call/e-mail. You can find all possible ways to contact us after clicking this link: Contact Us.
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