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Customer service

Post-purchase assistance |  Help with your purchase   | Services   | General information

Post-purchase assistance

Information about your order

Do you want to check the status or cancel your order?

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Complaints and returns

Do you want to return or claim goods/services?

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Spare Parts

Are you missing the screws on the case? Order new ones

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Guarantees

All about warranties at IKEA

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Post-purchase assistanceHelp with Purchase  |  Services  |  General Information

Help with Purchase

Gift card

Buy a gift card or check your gift card balance

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How to shop

Find out all about shopping at IKEA, online or remote shopping

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Post-purchase assistanceHelp with Purchase  |  Services  |  General information

General information

Opening hours and addresses

General information about department stores, planning studies and pick-up points

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Activities & Events

What is currently happening in the IKEA store?

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General purchasing conditions

Overview of business conditions

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 Frequently asked questions

See the list of frequently asked questions

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