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Payment options

There are many ways to pay for a purchase with us. Choose the one that suits you best.

Payment cards

At our stores you can pay with VISA, VISA Electron and MasterCard payment cards.

Online we accept all common payment cards, including VISA, VISA Electron, MasterCard, Maestro, and American Express. In order to ensure the security of online payment, we use the 3D Secure process with the Verified by VISA or MasterCard SecureCode protocols.

Payment in cash

You can pay by cash at all our stores. Please be aware that we only accept local currency.

Finance options

Choose whatever you want and take advantage of convenient finance options provided by our finance partner, Hello Bank!.

See which finance options we offer

IKEA Gift card

You can use the gift card at each cash desk in IKEA stores and also for online shopping. IKEA Gift card(s) can be used as a complete or partial payment. There is no limit on the number of cards you can use and it has no expiration date.

For online purchase you will find on your card a long identification number and a four-digit PIN code. You will need both of these numbers when paying.

If the card is inserted into the payment gateway and the transaction is not completed, the card will be blocked for 4 hours. For this reason, we recommend that you do not use the payment gateway to check your card balance:

Refund card

If you have received a refund card from us, you can use it repeatedly until the charged amount has been used up. The card has no expiration date.

For online purchase you will find a long identification number and a four-digit PIN code on your card. You will need both of these numbers when paying.

Discount card

If you bought a chocolate Advent calendar or a Christmas tree at IKEA, you received discount cards. You can use these cards at any cash desk in IKEA stores. 

The cards are time limited. You can find their validity on their back side.

Meal vouchers

At IKEA Swedish Restaurant it is also possible to pay with Ticket Restaurant and Sodexo Gastro Pass meal vouchers and cards.

Elk money (children’s money)

At IKEA, children from 1 to 15 years of age can shop for special children’s banknotes – Elk money.
Where and how to get Elk money?

GoPay – simplified bank transfer

If you select the bank transfer option as your preferred payment method when placing an order, you will be redirected to a payment gate, where you can choose your bank from a list provided.

Banks which currently accept GoPay simplified bank transfers:

Česká spořitelna, a.s.
Československá obchodní banka, a.s.
Fio banka, a.s.
Komerční banka, a.s.
mBank S.A.
Raiffeisenbank a.s.
UniCredit Bank Czech Republic and Slovakia, a.s.

PayPal

As a further option we offer PayPal, a secure, cashfree payment method, which you can use by logging in to your PayPal account.

Google Pay (for IKEA app)

Google Pay is a service that makes it easy to pay by mobile phone or online.

You need to download the Google Pay app in the Google Store to make mobile payments. The service is only available for Android devices.

FAQs

  • There may be various reasons why your payment was unsuccessful. You can always contact your bank with a question about a specific payment. We can also help you by checking the status of the payment in the payment registration system. In this case, please call our IKEA Customer Support Centre at 234 567 890. We will be happy to help you.

  • It is no longer possible to add additional products to the order after goods ordered online have been paid for.

  • If you have not received payment confirmation within 15 minutes of paying via GoPay, please contact your bank. Do not repeat the payment until you have consulted your bank, or try another payment method for your order.