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Contest rules IKEA Zaventem - “Mystery Caddy"

Terms and Conditions

ARTICLE 1. Organizer and duration of the contest

IKEA Belgium NV, with its registered office at 1930 Zaventem, Weiveldlaan 19 (hereinafter "IKEA"), and with company number 0425.258.688, organizes a contest (hereinafter the "Contest").

The conduct of the Contest, the application of the contest rules, the designation of the winners, the awarding of the prizes and the delivery of the prizes are carried out under the control of IKEA.

The current contest rules (hereinafter "Contest Rules") apply to the conditions governing the Contest.

The Contest begins on 16/10/2025 at 10.30AM and ends on 16/10/2025 at 4PM.

ARTICLE 2. Conditions for participation

Participation in this Contest is open to anyone who:

  • Is at least 18 years oldIs an IKEA Family member at IKEA Belgium
  • Has their residence (domicile) in Belgium or Luxembourg
  • Reads and expressly accepts these Contest Rules
  • Each participant (hereinafter "Participant") can participate only once.

 

The following persons are excluded from participation:

  • The persons and companies who have contributed to the design and/or organization of the Contest and, more generally, the third parties engaged by IKEA within the framework of the Contest, their subcontractors and their respective family members.

ARTICLE 3. Description and conduct of the Contest

  • The Contest is held in Dutch, French, and English.
  • Participants must report to Småland to participate, as the Contest takes place at this location.
  • It is not possible to participate multiple times.
  • The Contest is limited to one participation per IKEA Family account. An IKEA Family member and their submitted answer form are only eligible once.
  • A total of 3 winners (hereinafter the "Winners") will be chosen during the contest period (between 16/10/2025 10.30AM and 16/10/2025 4PM).
  • The winners are chosen based on the answers to the contest questions.
  • The decision of the jury is final and cannot be contested.
  • Only Participants who have correctly filled in all mandatory fields of their personal data can be designated as Winners.
  • The submission period runs from 16/10/2025 10.30AM to 16/10/2025 4PM.
  • Answer forms can be submitted to Småland within half an hour of participation.
  • The evaluation takes place during the booked slot of the participants, after which the prize is handed over to the winner.
  • The winners are announced on October 16th, the day of the award, at Småland in the IKEA Zaventem store.

ARTICLE 4. Description of the prize

  • Prize: An IKEA gift card worth €100.
  • During each hour of the Contest period, a gift card worth €100 can be won.

ARTICLE 5. Prize conditions

  • It is prohibited to transfer or sell the voucher to third parties.
  • Prizes are not exchangeable for cash.
  • IKEA reserves the right to replace the prizes with similar prizes of equal or greater value in case of unforeseen circumstances.

ARTICLE 6. Costs for Participants

All costs for participation in the Contest are exclusively at the expense of the Participant (including, but not limited to, transportation to the store). Participants can in no case claim reimbursement of any participation costs from IKEA.

ARTICLE 7. Liability / Exclusion of Participants

IKEA, nor any other party engaged by IKEA in the organization/management of the Contest, can be held liable for network or computer problems limiting or delaying participation or affecting the sending of any input by the Participant.

IKEA, nor any other party engaged by IKEA in the organization/management of the Contest, can be held liable for an interruption, postponement or cancellation of the Contest for reasons beyond their control, including the unavailability of the IKEA website.

IKEA reserves the right at any time to exclude Participants and/or not to award the announced prize to the Winner:

In the event of proven or suspected fraud or abuse related to these Contest Rules (including, but not limited to, creating "fake personal data" to participate multiple times in the Contest or for any other reason);

If any of the participation conditions are not met;

If the provided personal data is incorrect and/or incomplete.

Typographical errors, spelling errors, printing errors and other similar errors cannot be invoked against IKEA.

Subject to mandatory legal provisions, IKEA is only liable in the event of gross negligence or fraud on its part or on the part of one of its employees.

ARTICLE 8. Announcement of the Winner's name

The Winner agrees that their name will be published:

On the IKEA website;

On any other medium and/or media that IKEA wishes to use to announce or disseminate the Winner's identity, including, but not limited to, Facebook.com/IKEABelgium, Instagram.com/IKEABelgium, plus.google.com/IKEABelgium, Youtube.com/IKEABelgium, Pinterest.com/IKEABelgium.

ARTICLE 9. Reproduction

Nothing related to this Contest may be reproduced or published without the prior express written consent of IKEA.

ARTICLE 10. Access to the Contest Rules

The Contest Rules are available free of charge during the Contest in a printable and savable version, on the official IKEA website (www.ikea.be).

ARTICLE 11. Compliance with privacy legislation

11.1. In accordance with the legal provisions of the General Data Protection Regulation (EU) 2016/679 and the law of July 30, 2018 concerning the protection of natural persons with regard to the processing of personal data ("Personal Data Processing Law"), the data of Participants (identification data obtained directly from the Participant within the framework of the Contest) are included in a database intended to be used for the management of the Contest and the announcement and delivery of the prize to the winners. Participants have the right to access and correct their personal data at any time, as well as the right to oppose any processing of personal data for direct marketing purposes free of charge. To exercise these rights, simply send a request via email to the following address: [email protected]

The data will be kept for one (1) year after the end of the Contest.

11.2. In accordance with the provisions of the Personal Data Processing Law, the Participant's personal data will only be processed by IKEA for direct marketing purposes (sending commercial messages, promotion of products and services) if the Participant has expressly consented to it. The data will only be kept for one (1) year after the end of the Contest in Belgium.

11.3. Unless otherwise specified in these Contest Rules, IKEA Belgium's Privacy Policy, as published on the website, applies: https://www.ikea.com/be/en/customer-service/privacy-policy/

ARTICLE 12. Intellectual Property Rights

By participating in the Contest, the Participant authorizes IKEA to use, publish and distribute the visual material/answer submitted by the Participant (hereinafter the "Content"), shared within the framework of the Contest, in all formats on all IKEA mobile applications and retail websites, including, but not limited to, all subdomains of ikea.com, as well as on any third-party platform or website (existing or future).

This may specifically include, but is not limited to, the publication by IKEA of the Content on websites (including www.ikea.be; m.IKEA.be; www.ikeafamily.be) and social media pages (including Facebook.com/IKEABelgium; Instagram.com/IKEABelgium; plus.google.com/IKEABelgium; Youtube.com/IKEABelgium; Pinterest.com/IKEABelgium).

For marketing purposes and to deliver the prize to the Winner, the Participant grants IKEA a non-exclusive, worldwide license to all copyrights and other intellectual property rights in the Content for a period of one (1) year after the end of the Contest, without any right to remuneration or compensation from IKEA and/or IKEA's affiliated entities.

ARTICLE 13. Indemnity

The Participant shall indemnify IKEA and hold it harmless from all damage arising from a third-party claim based on intellectual property rights that would be infringed by the Participant.

ARTICLE 14. Nullity

If any of the conditions of these Contest Rules are declared null or unenforceable, the other conditions remain fully in force to the extent permitted by applicable law.

ARTICLE 15. Disputes

In the event of a dispute regarding the application of these Contest Rules or the conduct of the Contest, IKEA's decisions are final and not subject to appeal, without prejudice to the right of the parties to take legal action.

ARTICLE 16. Applicable law and competent courts

Belgian law applies to these Contest Rules. Any dispute regarding the application and/or interpretation of these Contest Rules falls under the jurisdiction of the competent court in Brussels, without prejudice to the consumer's right to bring a claim before the court of their place of residence. The consumer may also refer to the Online Dispute Resolution platform established at the European level to provide the possibility of extrajudicial dispute resolution in an online context:  https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.