Request your invoice

• Minimum purchase: not applicable
• Purchase in an IKEA store: Visit the customer service desk in your IKEA store and indicate that you are employed by a VAT exempt organization (SHAPE, NATO, EU institutions or international organizations), but do not have diplomatic status. You will receive an invoice with your details along with a special envelope. You send this invoice together with the stamped EU certificate 151 or attestation 450-451 and the completed pre-paid envelope to GLOBAL BLUE BELGIUM.
• Purchase on IKEA.be: You send your received invoice together with the stamped EU certificate 151 or attestation 450-451 and the completed pre-paid envelope to GLOBAL BLUE BELGIUM. In case you're not in the possession of this special envelope, please send the completed documents, together with your name, e-mail address and preferred refund method (EU Bank Account or Credit Card) to GLOBAL BLUE BELGIUM.

Learn more about the procedure or handling of your application here.

• Minimum monthly purchase amount: €125.00 excluding VAT.
• Purchase in an IKEA store: After your purchase, you can create your own invoice on IKEA.be. You will then immediately receive the invoice via e-mail. You then send this invoice to the service provider you contracted with. They take care of the required E-certificate, forward your file to IKEA and take care of your VAT refund.
• Purchase on IKEA.be: You send your received invoice to the service provider you contracted with. They take care of the required E-certificate, forward your file to IKEA and take care of your VAT refund.

If you are not yet affiliated with an authorized company to handle your VAT claim, find more information here.

• Minimum monthly purchase amount: 125.01 including VAT.
• Purchase in an IKEA store: Visit the customer service desk in your IKEA store and indicate that you are resident outside the European Union. You will receive a Tax Free form along with a pre-paid envelope from Global Blue. Always have your Tax Free form stamped by customs when you leave the European Union. You can receive your VAT refund at one of Global Blue's many Refund Points in each European airport or by sending your Tax Free form together with the receipt/invoice to Global Blue in the Global Blue envelope.
• Purchase on IKEA.be: Send an e-mail to [email protected] with the subject line "IKEA Export First Name + surname." Indicate that you live outside the European Union and send us your name, address and the IKEA reference of your order. You will receive a Tax Free form.  Always have your Tax Free form stamped by customs when you leave the European Union. You can receive your VAT refund at one of Global Blue's many Refund Points in each European airport or by sending your Tax Free form together with the receipt/invoice to Global Blue.
• When exporting large goods by a courier company (DHL, FedEx, etc.): forward the EXA-EX1 documents together with the invoice to [email protected]. GLOBAL BLUE BELGIUM will refund the VAT (except for their service fee, see Tax Free form).

More information on the processing of your request or on the status of your refund can be found here.

Exports by non-tourists must be processed through an export company. IKEA Belgium NV does not have an export permit number.

After checkout, go to Customer Service and fill out this form: “Application for a VAT refund for ship captains”. Customer Service will make a copy of your captain’s book, which it passes on to the administration department of the IKEA store, along with the original receipt or delivery note and the relevant request form. After approval, a VAT-exempt invoice will be drawn up, based on the receipt or delivery note. The VAT amount will be transferred to your bank account.
Email any questions you may have about the processing of your request to [email protected].