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Click & Collect

You order, we prepare - you pick up when it suits you

With IKEA Click & Collect, you’re in control. Place your order online at your convenience, then choose when and where you collect it. You will still make a trip to the store – but we will have your items ready, so you can spend less time shopping and more time enjoying a hot dog or planning your next project.

Everything you buy with Click & Collect comes at the same affordable in-store IKEA prices.

No hidden costs of “free” service. Just the service you choose – and the price you expect.

A woman in a light jacket sits by the window in a bus looking at her smartphone. Her hair is in a ponytail.

IKEA Family members get more: Click & Collect from 2,99€!

For IKEA Family members (normal price from €4,99).

Become a free member!

Collect from an IKEA store

You order online, and select a time slot that suits you in the store of your choice. We prepare your items ready – quick, easy, and convenient.

Collect from an IKEA Pick-Up locker at store

You order online, and pick up your items at your convenience using our self-service locker located at the store. No need to wait — just unlock and go.

  • Service price:

    • Up to 200kg, 4,99€ (2,99€ for IKEA Family and IKEA Business Network members)

    • 200 - 400kg, 9,99€

    • Over 400kg, 14,99€

  • Available in most IKEA stores (except IKEA Mons).  

  • Lockers are accessible 7 days a week, including before and after store opening hours. Also on Sunday*!

  • If your order is eligible, the option will be displayed during checkout.​  

* For IKEA Anderlecht: Monday-Saturday  : 06:00-22:00. 

Collect from an IKEA Pick-Up locker Near you 

You order online and choose a locker location closer to your home. A flexible option that saves you time and travel.

  • Service price:

    • Up to 200kg, 9,99€ (7,99€ for IKEA Family and IKEA Business Network members)

    • 200 - 400kg, 14,99€.

    • Over 400kg, 19,99€. 

  • Lockers are accessible daily, including Sundays and outside store hours

  • Locker locations:

    • The Leaf Shopping -Morettestraat 11/24, 1740 Ternat Accessible: Monday – Sunday 06:00 - 22:00

    • Namur Decathlon -Av. des dessus de Lives 11, 5101 Namur Accessible: 24/7

  • If your order is eligible, the option will be displayed during checkout.  

How Click & Collect works

  • Get inspired on our website, find your favourite products and add them to your shopping cart. 
  • At the checkout select Click & Collect, then choose your preferred option (IKEA store, IKEA Pick-Up locker at store or IKEA Pick-Up locker near you) and location that suits you best. 
  • Select your preferred collection date / time-slot.  
  • Pay securely online. Once your payment is received, we will keep you updated by mail. 

Good to know basics

  • If your preferred IKEA store is not available, try another location, remove out-of-stock items from your cart, or order them later when they are back in stock. 
  • Check the packaging dimensions and weight to ensure everything fits in your vehicle. You’ll find these details on each product page. 
  • Don’t forget to bring your order confirmation when picking up. 
  • Want to check your order status?  You can track your order online by entering your order number.
  • Feel free to combine Click & Collect with a visit to the store — whether it’s to try out that pillow or enjoy your favorite meal.

Still prefer home delivery? Explore our delivery options here.

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