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Why is my preferred store unavailable for Click & Collect?

Depending on stock levels, your preferred store could be unavailable at times. Check when the stock is expected back and try again later.

For more information on our Click & Collect service, click here. More on our other services can be found here.

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Was the article not helpful? Try one of the related articles below.

  • What happens if I could not collect my Click & Collect order on time?

    Sometimes life overwhelms you and you can't collect your order despite all your efforts.

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  • What do I do if my delivery is incomplete?

    We always collect every order carefully, but it may happen that an item or part is missing.

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  • How come I can't change my Click & Collect appointment?

    It is possible to adjust the pick-up date and/or the hour block, as long as your order is not at an advanced stage of processing.

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  • How soon can I pick up my Click & Collect order?

    The available pick-up slots will be displayed during the online order process.

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