Why can’t I choose my preferred delivery method?
The delivery methods we offer depend on the products you want to buy and the stock availability in your selected zip code area, for the allocated delivery time.
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Was the article not helpful? Try one of the related articles below.
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What do I do if my delivery is incomplete?
We always collect every order carefully, but it may happen that an item or part is missing.
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Can I change the delivery date of my order?
Sometimes our plans change. In some cases, the delivery date can still be changed.
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When is an external lift required during my delivery?
We deliver up to a maximum of 500kg on the 3rd floor and up to 250kg on the 4th to 6th floor without an external lift.
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Why do shipping costs vary?
It’s important to realise that transport is not free for anyone.
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