Can I place DIRIGERA hub outdoors?
No. The DIRIGERA hub must be located indoors and near your Wi-Fi router since they need to be connected with a network cable.
DIRIGERA hub can be placed lying on a flat surface or mounted on the wall. Do not place the hub in direct sunlight or near any heat source, to avoid overheating.
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Can I still control my smart home from IKEA even if my internet connection is down?
Yes. Both DIRIGERA hub and TRÅDFRI gateway must be connected to your Wi-Fi router, but they don't need an actual internet connection.
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Is it possible to add smart products from other brands to the IKEA Home smart app?
No. Only smart products from IKEA can be connected to DIRIGERA hub and managed in the IKEA Home smart app. Our range of smart products solves needs throughout the home and we continously develop new products.
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For how long will I be able to use my smart products with DIRIGERA hub?
Already purchased smart products from IKEA can be connected to DIRIGERA hub and managed in the IKEA Home smart app.
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Can I download the IKEA Home smart app to more than one mobile device in my home so that multiple users can use it?
Yes. Anyone on the same Wi-Fi network with a mobile or tablet device can download the IKEA Home smart app and access your smart home set-up.
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Do I need to be at home to control my smart home?
No. If you have set up and enabled Control Anywhere in the IKEA Home smart app, you can connect with DIRIGERA hub and your smart products even outside of your Wi-Fi.
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