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What can I do if I have problems with the IKEA collection locker?

Having problems with the IKEA collection locker? Follow these steps to get your order quickly and easily.

If something with the collection locker does not work as expected, we’ll be happy to help so that you can collect your order as quickly and easily as possible.

Good to know

  • Check the instructions at the collection locker
    Sometimes there may only be a short technical delay. Please wait a moment and try again.
  • Contact the on-site service team
    You’ll find the telephone number directly at the collection locker.
    Alternatively, you can call us on 0800 081 100.
  • Get support at the IKEA store
    Our co-workers will be happy to help you in person and make sure you receive your order.

 

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