Why am I still receiving IKEA collection notifications after I’ve collected my order?
Already collected your IKEA order but still receiving collection reminders? Find out why these automatic notifications may continue and when they will stop.
Why does this happen?
Your order is reserved in the IKEA collection locker for up to 48 hours.
If you collect your order near the beginning of this period, you may still receive automatic collection reminders afterwards.
These notifications will stop automatically once the 48-hour collection period has ended.
Good to know
- You do not need to do anything – your collection has already been registered.
- The notifications will stop automatically after the 48-hour period.
- We’re working on making these notifications more accurate in future. Thank you for your understanding.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Find out step by step how collection from an IKEA pick-up point works – from placing your order to receiving the SMS with your collection code.
Read moreWith IKEA Click & Collect, you can conveniently order online, select your preferred collection time and quickly and easily collect your products from an IKEA store or collection point.
Read moreIf you can’t make your Click & Collect collection time, contact IKEA Customer Service. Your order will be reserved for 24 hours.
Read moreClick & Collect on Sunday? Find out when you can collect your IKEA order from a store or a collection locker.
Read moreIs an item or package missing after your IKEA delivery or collection? First, check whether your order has been split into several deliveries or whether multiple items were packed together in one package. If the item is still missing, you can find the available contact and solution options here.
Read moreFind out how the IKEA collection locker lets you collect your online order around the clock, independently of store opening hours.
Read more