How does collection from an IKEA pick-up point work?
Find out step by step how collection from an IKEA pick-up point works – from placing your order to receiving the SMS with your collection code.
How it works
1. Choose your products
2. Select a pick-up point
3. Choose a collection time
4. Receive an SMS notification
5. Collect your order using your PIN code
Important information
- Please bring your mobile phone so you can access your PIN code.
- There is no staff available to help load your items at the pick-up point.
- You will always find the exact collection details in your SMS notification.
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