Can I open the IKEA collection locker more than once?
Yes, you can open the IKEA collection locker multiple times within 60 minutes. Find out how long your collection code is valid and what to do if not everything fits.
Yes. You can open and close the IKEA collection locker multiple times within 60 minutes.
After this period, your collection code will no longer be valid.
What can I do if there is a problem?
- Too many items in the locker?
Leave the remaining items in the locker and report the issue using the QR code provided at the collection point, for example if items are missing, incorrectly delivered or damaged. - Not everything fits in your car?
Please call the on-site support number. We’ll help you find a suitable solution.
Good to know
- The collection code cannot be extended once the 60 minutes have expired.
- Please have your order number ready so we can help you quickly.
- The collection locker is under video surveillance to help keep your order secure.
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