Missing piece, damaged backing, hole in wrong placeCherryI recently bought a billy bookcase in the walnut color. I bought a few of them in the past and they really like them. However, this one was missing a piece the little gray things that tighten the screws down. There were only six of them instead of eight. Also, the backing net slides down to mimic Wood in the background was damaged and discolored. Also the screw holes that allow you to attach it to the wall one was in the correct location, but the other one was on the bottom instead of the top near the part that goes around the baseboard. I've never had anything damaged from IKEA so I'm not sure what the process is to get replacements.1
Really difficult to assemble HebeThe sides are difficult to be fixed tightly, so that the middle boards can’t be placed onto this shelf, making it useless… I use it as my shoe rack anyway (doesn’t worth buying it :(1
It had a lot of imperfectionsMonicaI order two bookcase and I received them 9/2. There are a lot of marks on them. But that didn't bother me. You won't see them once I fill it. But what does bother me is that they do not slide completely together. There is a gap between the two bookcases. I don't understand why is the bottom the only part that is flush. It doesn't look good at all. Also they are not the same color, only in one section in the front. I'm going to deal with them because I could not find an adjustable bookcase that all the shelves can be removed except for the middle shelf. Other then that they are okay for what I'm using them for.4
Really goodJoshuaIt looks sturdy It feels sturdy and it was very easy to put together and it fits way more Manga than my other bookshelf.5
Billy BookcasesBobWe purchased two bookcases to fill an area in our room. The bookcases were very easy to assemble, sturdy and well made. The color is nice and they look good in the room. We filled both of them with books and are pleased with how much they hold.5
Utilitarian BookcaseMikeWe wanted a bookcase to store books in our family room. Books are not uniform in height. Billy bookcase worked perfectly for us. We bought two. Placed them on a wall and fastened them down. Shelves can be adjusted to fit height of books. Looks great and a reasonable price.5
Great bookshelf but don’t try to expand your library a year after buying itKevinPurchased this about a year ago and recently decided to expand my fiancée’s library. Bought the corner units in the same finish just to get home and realize they were 2-3 shades lighter.
Spoke to customer service and I was told that their suppliers occasionally change and the shades may not match. Essentially, there’s nothing I can do about it other than buy another bookshelf to match the newer finish they’re using.
So long story short, if you purchased these in the past, or intend on buying more later on to expand your library, know that the shades may not match and if you’re not within the return window, you’re out of luck.3
Perfect FitMaryWe purchased two of these bookcases to go on either side of the “Corner Combination with Extended Units” bookcase. All of them fit perfectly together and we couldn’t be happier! The building of each one was fairly simple. Once we put one together, the rest of them was a simple repeat of assembly. Thank you IKEA for having these available as I looked EVERYWHERE for bookcases before purchasing!!!5
Falls apartAmythestThis is a POS. It falls apart even when following the instructions exactly. Cheaply made. 1
Separating back pieceSamaraBought 2 about a month ago and both the back pieces are coming apart at one of the seams.3
Great bookcaseElysiaBought this bookcase and 2 others. Were very easy to put together. The backing makes it very sturdy. It has many connection points. Screwed them all together and used as a room divider. 5
nice bookcaseKentI have purchased 10 of these book shelves. Easy to assemble - go slow with the first one and the rest went really quick. Exactly what I was looking for without breaking the bank.5
Billy is the best!!!PatriciaBilly fits the bill!!! Looks perfect on either side of the den fireplace, easy to put together and seamless in its quality. Thanks, IKEA.5
bookshelf reviewAngelsuper easy instructions so it was easy to assemble by myself5
Love itGraceVery happy with my bookshelves5
Don’t buy, sagging and falls apartRichardThe Billy bookcase is an incredible product. Incredibly terrible. It is a bookcase that can’t hold any books. Think about that for a moment. Would you want a car that can’t drive? Or a knife that can’t cut? Of course not. But IKEA keeps thinking that medium density fiberboard of little wood chips fused together can hold books. They keep selling these and they know their bookcase can’t hold any books. I wish someone would stop IKEA. But they won’t. And the shelves will sag and break. And IKEA won’t take any responsibility and say “Hej, you know that bookcase we said could hold books? Well, it doesn’t work. We knew it wouldn’t work. But nobody stopped us.” That day is never going to come. The only thing we can do is tell everyone to not buy the bookcase that sags, bends, and breaks down into the little wood chip pieces it is made out of. Please, for the love of the Scandinavian gods old and new, do not buy this terrible and defective product. 1
Fragile hard to put together MuntakimThe back tore and the stand completely cracked and broke. It's an unstable product1
Nice update and great Shelf for the money MarkI bought these shelves some years ago and remember having to nail small nails into the backside. But now they use kind of an anchor and a pin system to hold the backside in, and it worked great! These are wonderful shelves for the money!5
Quick assembly and install IvaQuality is very good. Nice to mix and match with lighting, glass shelves, rolling bottom drawer, glass full length doors and half composite doors. Transformed spare room into an amazing office/studio.5
Billy bookcasesPeterBought 5 Billy bookcases to make built in bookcase wall. Worked great. Bookcases are well made although I replaced the fairly flimsy back with mdf backing.5