I am very sad at how terrible the quality has becomeChristineI have purchased and built 12 Alex units with Casters over the past few years. I am absolutely horrified at how bad they are in my order delivered 9/30. The quality of the engineering is barely acceptable but the failure is when the change in the wood meets the engineering pieces don’t fit well so when they are pressured into the correct spot they literally begin falling apart. IKEA was obviously aware of the horrible wood quality they changed one of the fastening parts to plastic so that the materials have a better chance to stay intact. They also took me significantly longer to build because nothing fit together easily. Since I have so many already for my project I need to keep what I have. But I am really sad that the IKEA I have loved so much can no longer be my go to. I have pictures of how bad it is but there is no place to upload them1
QualityAlekseiPurchased the same drawer long ago. The quality was much better back then. The rails do not operate on the new one as seamlessly as on the old one.2
Solid pieceAdrianProduct is well made and engineered to last5
Very solidJillThe Alex was easier to put together than the ones we got 15+ years ago. They are solid and sturdy. It fits in well with our IKEA desktop. Our only concern is how easy the finish scratches.5
Tight drawersIrynaIt’s cute. I feel like it’s overpriced a bit. But.. that’s what my daughter wanted. But must indicate these drawers are hard to open and close. They feel very tight ! Wish they rolled easily.3
Can't replace drawer slidesKateThe drawer system is nice but cheap as is most of IKEA furniture. We recently had one of the drawer slides break and IKEA does not replace this part, which is ridiculous since you can take the part off the inner wall yourself with no issue. You can go on a wild goose chase and hope the store has a random extra part , but of course when we went they don't and we will have to buy a whole new unit. I am absolutely disappointed at the ridiculousness of the quality of the furniture and what you have to go through to get a new part.1
Art Supply StorageLeighWe needed a way to store the larger items for artwork such as canvases, drawing supplies, clean-up materials and similar.
We may want to add casters. It wasn't obvious when we selected this unit that casters were an option.5
Not great for young childrenHeatherThis cabinet is stylish and functional. The problem was that when kids used it they stuffed the drawers and it was very difficult to retrieve what was stuck in there. I couldn’t figure out how the drawers come out so I had to turn it upside down. It is rather heavy to have to do this often. 4
Love themNormaliaThey are very steady and they are very easy to assemble5
DirectionsClareceDirections were terrible. Instead of directions for one project they had directions for three. No specific instructions showing top from bottom. After I assembled unit I realized the top and bottom were assembled incorrectly. At this point after 6 hrs I just flipped over the unit. Never had such difficulty before with IKEA assembly.3
It’s missing a screwMarcoIt’s missing a screw, I can’t screw the cabinet to by desk top2
PresidentSamuelALEX
Drawer unit, white
Please, 2 drawers have a problem, the drawers do not match the aluminum track1
AwesomeBrendaFits easily next to my desk. The drawers are spacious.4
Does the job.KateSturdy and easy to assemble. The drawers catch on the screws used to attach the drawer slides. Not sure if this is intentional but It does make it difficult to open the drawers all the way. Yes I made sure the screws were all the way installed.4
Satisfactory overallShoThere are couple ends on the boards where factory cuts were not clean, pieces of woods chipped.4
Alex drawerEdithIt’s exactly what I needed for my home office5
One of the better IKEA piecesBethThis is a classic for a reason. It swallows up a lot of stuff and is pretty inconspicuous under a desktop. I find the builds pretty easy, though IMO there is always one drawer, no matter how hard I try to tighten the screws, that sticks a little. But mostly it works well. I bought one of the felt inserts and based on how well it organizes the space, I'll eventually add a few more.5
I love these alexRuthI have three Alex and just ordered two more and ordered the wheels. I just love having the wheels now I can move my room around and not have to call for help5
Shelf’s were not made correctlyMaraIn the picture it clearly shows that there is 2 small ones at the top and 3 large ones at the bottom. But for mine it was weird because either 1 didn’t fit or they overlapped while trying to put them together. Not sure why this had happened to mine but i’m so disappointed.1
Product Great … But …TonyDelivery service takes way too long. Six business days to travel 40 miles. 😡🤦🏻♂️ IKEA you can do better!3