Safety Announcement HEMNES Bookcases and Glass Cabinets

A white glass door cabinet, a black brown glass door cabinet, and a wooden bookcase against a white background.

Corporate newsLife at home, Retail, Reports and summariesMay 28, 2019Last edited: September 29, 2021

Longer shelf support pins for the HEMNES bookcases and glass cabinets are available to IKEA customers free of charge, ensuring that IKEA patrons can safely enjoy their products.

Tue May 28 2019

[National]

IKEA is making a safety announcement for HEMNES bookcases and glass cabinets. The affected HEMNES bookcases and glass cabinets have been sold in US stores and online from April 2010 to April 2017 for between $149- $399. Please see below for a full list of affected articles.

IKEA of Sweden has received 29 global reports of injury due to shelves falling from the HEMNES units due to wood shrinkage. Seventeen of these reported incidents occurred in the United States, resulting in minor cuts or bruises.

We are urging customers who may need longer shelf support for HEMNES models purchased from April 2010 to April 2017, to contact IKEA for new longer pins free of charge. No proof of purchase (receipt) is needed to obtain replacement pins.

For more information, please contact IKEA at 888-966-4532 or visit your local store. We apologize for any inconvenience and appreciate your cooperation. Assembly instructions are available below.

A diagram of a shelf pin with the part number — Photo : New longer shelf support pins for use on HEMNES bookcases and glass cabinets.

ABOUT IKEA
Since its 1943 founding in Sweden, IKEA has offered home furnishings of good design and function at low prices. The IKEA Group operates 369 IKEA stores in 30 countries, including 50 in the U.S. IKEA incorporates sustainability into day-to-day business and supports initiatives that benefit children and the environment. For more information see IKEA-USA.com, @IKEAUSANews, @IKEAUSA or IKEAUSA on Facebook, YouTube, Instagram and Pinterest.