IKEA statement on chest of drawers

Thu Jun 27 2019

[National]

We received the letter from Parents Against Tip-over earlier this week. We are working with our internal team here at IKEA to ensure we provide a thoughtful, detailed response.

The full impact of the recall cannot be measured by dressers returned or wall attachment kits distributed alone. This recall includes chests of drawers sold as early as 1985, and it’s very likely that many of the products are no longer in use. In addition, consumers who have already attached their chests or dressers to the wall would not need to participate in the recall, though we would certainly honor their request if they still chose to return the product. Since the recall was announced in June 2016, we know that IKEA has provided the recall remedy for 1.42 million dressers, by providing either a refund for returned dressers or a free wall-attachment kit. IKEA has distributed 1.02 million wall-attachment kits, and issued 400,000 refunds for returned dressers.

We estimate that our outreach efforts through the recall resulted in 7 billion impressions. Through digital media, national advertisements, videos, brochures, emails, co-worker training, and services, customers have been and continue to be made aware of the recall and importance of securing chests and dressers to the wall. The millions of dressers that IKEA has sold for decades came with tip-over restraints and instructions to attach the dresser to the wall.

For more information, please contact the IKEA U.S. Press Office at [email protected].