04/17/2019 9:30 AM
[National] New experience allows New Yorkers to explore small space living solutions and order products for delivery
Photo: Leontyne Green Sykes, Chief Operating Officer, IKEA U.S., cuts the ribbon at the grand opening of the IKEA Planning Studio in Manhattan, New York on April 15th, 2019.
Photographer: E’lisha Holmes / IKEA U.S.
On Monday, April 15th, IKEA U.S. opened the IKEA Planning Studio on the Upper East Side of Manhattan. Co-created with New Yorkers, the Planning Studio is the first IKEA city center location in the U.S., delivering a new IKEA experience that is more accessible and tailored to meet the home furnishing needs of city residents.
“We are excited to welcome our New York customers to be the first to experience this new IKEA concept,” said Leontyne Green Sykes, Chief Operating Officer, IKEA U.S. “The reception from the city has been amazing, and now our planning specialists are ready to meet the many New Yorkers with inspiration and solutions to maximize space in their homes.”
At the Planning Studio, customers will be able to learn about customized small space solutions, browse a curated selection of popular IKEA items, and order products for home delivery. Additionally, IKEA sales design experts will be available to work with individuals on custom storage and kitchen solutions. To book an appointment, or to learn more about the Planning Studio, go to www.IKEA-USA.com/uesny.
IKEA U.S. has been making significant investments in its physical and digital touchpoints to increase accessibility for consumers. In November 2018, IKEA opened a new customer fulfilment center in Staten Island to meet the delivery needs of New York-area customers with greater agility and speed. The company has also enhanced the customer experience online and with service offerings, including new lower priced shipping & delivery, Click & Collect, financing and TaskRabbit assembly.
The Planning Studio will complement the existing stores in the New York market (Brooklyn, Elizabeth, Long Island and Paramus), where customers can find the restaurant, Market hall, Showroom, and SMÅLAND playroom as well as a complete range of convenient services including product pick-up, returns and exchanges.