IKEA kitchen cabinets ranked “Highest Customer Satisfaction” in 2018 J.D. Power Satisfaction Study

Corporate newsRetail, Life at homeOctober 22, 2018Last edited: September 29, 2021

IKEA SEKTION Kitchen cabinets were ranked “Highest Customer Satisfaction with Kitchen Cabinets,” for 2018, by J.D. Power, a global marketing information company that represents the voice of the customer.

10/22/2018 3:00 PM

[National]

Conshohocken, PA (October 17, 2018) – IKEA SEKTION Kitchen cabinets were ranked “Highest Customer Satisfaction with Kitchen Cabinets,” for 2018, by J.D. Power, a global marketing information company that represents the voice of the customer.

The IKEA SEKTION kitchen cabinets were ranked against eight other brands based on customer satisfaction in five factors , during the J.D. Power Customer Satisfaction Study: operational performance, ordering and delivery, price, design features and warranty. IKEA ranked highest in all five factors , coming out with an overall satisfaction score of 872 out of 1000.

“At IKEA, we believe that kitchen cabinets are a long-term investment for a home, and our goal is to make them affordable, beautiful and high-quality backed by a 25-year limited warranty,” said Kathleen Wilber, Business Leader, IKEA U.S. “We’re honored to have won the highest customer satisfaction ranking, again, for our kitchen cabinets.”

IKEA is also currently offering savings of 10% on a new kitchen, valid through Sunday, November 11, 2018 for IKEA Family members.*. Customers can find tools to help create their dream kitchens at http://kitchenplanner.ikea.com/US. Details about IKEA kitchen service offerings, including measuring, planning, professional installation, total project management, and home delivery, are also available on the site.

*Includes only SEKTION kitchen cabinets; cabinet fronts; hinges; integrated kitchen cabinet shelves, drawers and drawer fronts; cover panels; molding; toekicks; legs; countertops; knobs & handles; integrated kitchen lighting; sinks; faucets; and appliances. Tax and delivery not included. Offer cannot be applied to prior purchases or combined with other kitchen offers such as custom countertop offers. Offer valid only in US. Some offer restrictions may apply. See store or IKEA-USA.com for more details. No minimum purchase required.

IKEA received the highest score in the J.D. Power Kitchen Cabinet Satisfaction Study of customers’ satisfaction with their kitchen cabinets. Visit jdpower.com/awards