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FAQ & troubleshoot SYMFONISK

WiFi speaker vs Bluetooth speaker?

  • SYMFONISK speakers need a WiFi connection, whereas ENEBY speakers use Bluetooth to connect to your music device.
  • ENEBY speakers are the best choice if you don’t have a WiFi connection at home.
  • SYMFONISK speakers are ideal if you want to play the same or different songs in different rooms at the same time.
  • ENEBY speakers are a great way to bring your music with you to the beach or to the park.

How to solve common WiFi issues?

  • Make sure that your iPhone or iPad is connected to the same WiFi network as the speaker.
  • Try re-starting your WiFi router.
  • Is your WiFi slow or unreliable or does it not reach all the rooms where you want SYMFONISK?
  • Try connecting one of your SYMFONISK speakers to your router with the supplied Ethernet cable.
  • The wired SYMFONISK speaker will create its own WiFi network dedicated to your Sonos system.

Still got problems? Contact IKEA.com/support


What is Sonos?

How to connect a speaker to a phone?

Can I connect the SYMFONISK speaker to my Sonos system at home?

What is the difference between Bluetooth and WiFi speakers?

Do I need to have my speaker connected via cable? (Why do I need an Ethernet port on a speaker?)

When I leave my house will the music stop playing automatically?

How many phones can I connect to a speaker simultaneously?

How many speakers can I connect in one system simultaneously?

Can I use SYMFONISK as a portable speaker?

Does the speaker have IP classification? Is it possible to use it in the bathroom?

Can I use the bookshelf speaker as a shelf and how much weight can I put on it?

Can a SYMFONISK speaker connect with a TV/laptop/projector?

Will the music stop if I turn off the device that hosts my Sonos app?

Can I use Sonos speaker without an Internet connection or a router?

How do I play my personal library of music and playlists through Sonos?

Will the music stop if I close my Sonos app?

What music services work with Sonos?

Can it be controlled by voice? Or work with other voice control, such as Google Home and Amazon Alexa?

Will the app that controls the sound also steer the lights?

Have more questions about Sonos Home Sound System?

Need more help with SYMFONISK?