What delivery options does IKEA offer?
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To ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the Transport Service Provider. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. Deliveries are limited to three flights of stairs unless an elevator is available. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
Read moreTo choose the best delivery option, consider the size and type of your order: Parcel Delivery for smaller items, and Home Delivery for larger or bulky items. If you prefer picking up your items, Click & Collect offers flexibility. For home deliveries, check available timeslots, lead times, and costs based on your postcode and order details.
Read moreOptions for picking up products at your local IKEA.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'To the Door Delivery' option. Provide accurate delivery details and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone 18 years or older is present. If you notice any issues (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
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