Can I change or correct my delivery address after placing an order?
That depends on far along your delivery is and the type of delivery service.
We know that plans can change. If your delivery address is incorrect, we may be able to update the street number, but we're not able to change the zip code, or change the delivery address completely. If this is the case, we'll need to cancel and refund the order, and you'll need to place a new order with the correct information.
You can manage your order by clicking here.
To contact a co-worker for help, call 1-888-888-4532.
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Was the article not helpful? Try one of the related articles below.
We know plans change - you change the delivery date yourself through the order management page on our website. If the option is no longer available because the order has already processed, please contact us.
Read moreYou can change your delivery date online after you have placed your order, by going to ‘Manage orders’.
Read moreWe offer our Click & Collect service if you'd like to purchase online and pick it up at the store.
Read moreWe're sorry, we're not able to add items to an existing order after payment has been taken.
Read moreWe know plans can change, but once an order is placed, it travels quickly through our systems and we are unable to swap items.
Read moreWhile orders cannot be changed once paid, you can choose to refuse or accept the full order. Unwanted items can be returned in store, or a pick-up may be scheduled (pick-up charges may apply).
Read more