Can I change or correct my delivery address after placing an order?
That depends on far along your delivery is and the type of delivery service.
We know that plans can change. If your delivery address is incorrect, we may be able to update the street number, but we're not able to change the zip code, or change the delivery address completely. If this is the case, we'll need to cancel and refund the order, and you'll need to place a new order with the correct information.
You can manage your order by clicking here.
To contact a co-worker for help, call 1-888-888-4532.
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Was the article not helpful? Try one of the related articles below.
You can change your delivery date online after you have placed your order, by going to ‘Manage orders’.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'To the Door Delivery' option. Provide accurate delivery details and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone 18 years or older is present. If you notice any issues (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'In The Home Delivery' option. Provide detailed delivery instructions, select your preferred delivery day, and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone 18 years or older is present. The driver will place items in your specified room. If you notice any problems (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
Read moreWe know plans change - you change the delivery date yourself through the order management page on our website. If the option is no longer available because the order has already processed, please contact us.
Read moreCheck out the delivery communications you should have received by SMS or email for an update, or go to the 'track my order' page.
Read moreOnce an order is placed, it moves quickly through the system, making it difficult to modify.
Read more