Why can't I use my physical IKEA gift card online?
Your physical gift card must have a 4-digit PIN to be used online.
Your physical gift card must have a 4-digit PIN to be used online. The 4 digit PIN is located underneath the gray scratch-off field on the back of the gift card. If your card doesn’t have a PIN, it's likely an older card and can only be redeemed at our store locations.
Click here to check a gift card balance, purchase a gift card, or get additional gift card information.
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IKEA gift cards or refund cards can be used for the purchase of products and services at IKEA stores and online.
Read moreEnsure your gift card or refund card has sufficient balance and correct credentials. If you are still unable to redeem your card, IKEA support can assist in placing your order and resolving issues.
Read moreYou can purchase your digital gift card online from IKEA.com or buy a physical gift card at any IKEA store.
Read moreYou can use an IKEA gift card or refund card when shopping online by adding your items to the cart, choosing delivery or collection, and selecting the gift card option at checkout.
Read moreAll gift cards purchased online will be sent to the registered email address. Please make sure you check all your emails, including the spam folder. If you are certain you have not received your gift card, we recommend that you reach out directly to IKEA support for assistance.
Read moreIf you have lost your IKEA gift or refund card or someone else has used it without your permission, IKEA support can block the card to prevent any unwanted usage. However, lost or stolen cards cannot be replaced.
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