Where is my order confirmation?
Can't find your order confirmation?
An order confirmation email will be sent within 2 hours of successful payment, please also check your Junk/Spam folder in case it was rerouted. You can also confirm the order went through by checking your bank account. The order confirmation includes your order number, by which you can track and manage your order on IKEA.com
No email? Type 'talk to an agent' to be connected to live chat or contact us another way.
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There are several ways to locate your order number depending on how you made the purchase. It can be found on your email confirmation, order form or on an invoice.
Read moreYou will receive an email upon completion of your order.
Read moreWe apologize for any inconvenience this may have caused. There are several options available to you.
Read moreIf you’re receiving an error at check-out while placing your order, it’s possible the items in your cart are out of stock at our distribution center even though the item(s) may show as available at your local IKEA store.
Read moreAs your Click and Collect order moves through our system, you will be notified every step of the way!
Read moreCheck out the delivery communications you should have received by SMS or email for an update, or go to the 'track my order' page.
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