IKEA TEXT MESSAGING PROGRAM TERMS AND CONDITIONS
Effective Date: March 22, 2024
These IKEA Text Messaging Program Terms and Conditions (“Texting Terms”) apply to your participation in the IKEA North America Services, LLC, including its affiliates, (“IKEA,” “we” or “us”) text messaging program (the “Program”). Your participation in the Program constitutes your express consent to receive automated text messages (e.g., SMS messages and MMS messages) from IKEA at the mobile number you provided, including text messages that may be sent using an automatic telephone dialing system. By signing up for the Program, you agree to these Texting Terms, to the U.S. IKEA Privacy Policy found at: https://www.ikea.com/us/en/customer-service/privacy-policy/ (“Privacy Policy”), and the U.S. IKEA website Terms and Conditions found at: https://www.ikea.com/us/en/customer-service/terms-conditions/ (“Website Terms and Conditions”), which are each incorporated herein by reference. If you do not agree to these Texting Terms, you must immediately discontinue your participation in the Program by following the below cancellation instructions.
Program Details
The Program may include recurring and nonrecurring text messages related to phone number verification, password resets, promotions, sweepstakes, giveaways, VIP event invites, products, purchases, returns, recalls, events, event check-ins, gift registry discounts, cart reminders, special offers, or other IKEA-related news, as well as other information that we think will be of interest to you. Message frequency will vary. IKEA reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. IKEA also reserves the right to change the short code or phone number from which messages are sent. Consent to receive automated text messages is not a condition of any purchase. Message and data rates may apply.
Not all mobile devices or handsets may be supported, and our messages may not be deliverable in all areas. IKEA, its service providers, and the mobile carriers supported by the Program are not liable for delayed or undelivered messages.
Participating Carriers
The content of our messages may not be available and viewable on all mobile phone carriers. Carriers we are able to deliver messages to include, without limitation, AT&T, Verizon Wireless, T-Mobile, and Boost Mobile. IKEA reserves the right to add or remove eligible mobile phone carriers from the Program from time to time.CancellationYou may opt out of the Program at any time. Text the keyword STOP, CANCEL, QUIT, END, UNSUBSCRIBE, OPTOUT, or OPT-OUT to the phone number or short code that messaged you to cancel your participation in the Program. After texting STOP, CANCEL, QUIT, END, UNSUBSCRIBE, OPTOUT, or OPT-OUTS to the phone number or short code that messaged you, you will receive one additional message confirming that your request has been processed. You may also manage your text messaging preferences through your IKEA Family account once you sign in by going to “Manage your account” followed by clicking on “Preferences” and then clicking on “Edit” should you wish to update your SMS preferences.
You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not consist of the STOP, CANCEL, QUIT, END, UNSUBSCRIBE, OPTOUT, or OPT-OUT keyword commands and agree that IKEA and its service providers will have no liability for failing to honor such requests.
Help & Consumer Care
Text the keyword HELP to the phone number or short code that messaged you to receive consumer care contact information. If you are experiencing any problems, please contact us as described in the Contact section.
Privacy
For information about how IKEA processes and protects your personal information, please visit our Privacy Policy and our California Notice at Collection.
Contact
The Program is a service of IKEA, which can be reached by phone at 1-866-866-4532 or online at https://www.ikea.com/us/en/customer-service/contact-us/