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How much does a visit from a service partner cost?

Is your appliance not working as it should? Then we are happy to help you and troubleshoot your appliance. If we cannot help you directly, we may need to send an authorised service partner to come to your home and troubleshoot your appliance more closely. If it is a fault that is not covered by the warranty, the service partner may charge a fee for the visit.

When you report a fault with us, we can, if necessary, send out an authorized service partner who will come to your home and troubleshoot your appliance. Depending on whether the service partner discovers a fault covered by the warranty or not, the service partner can then charge you for the visit. What the visit costs depends on various factors and is difficult to assess in advance, but if you have questions about the cost, you can ask the question directly to the service technician who will contact you before the booked visit.
If you have any other questions or need assistance reporting a fault with your appliance, please feel free to contact us, we're happy to help.

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