I received an email from IKEA with a payment. Can I trust the email?
We advise you to always be cautious when opening emails that ask you to provide sensitive information such as bank details or passwords. If you're unsure about the sender, feel free to contact us.
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Phishing is common, and it has happened that our customers have received fake text messages from senders claiming to be IKEA. Fake campaigns are sent out via email, text messages, and social media, and may involve alleged gift cards and vouchers. If you are unsure of who the sender is, you are more than welcome to contact us
Read moreYes! You can choose to pay with Klarna directly on IKEA.se, or get help from a sales associate to use Klarna invoice or an existing IKEA DELBETALA card.
Read moreAll gift cards purchased online are sent to the email address provided at the time of purchase. Please make sure to check all your inboxes, including your spam folder. If you are certain that you have not received your gift card, we recommend contacting either IKEA or GoGift customer service for assistance, depending on where you purchased the gift card.
Read moreAt IKEA you can choose to pay using Visa, Mastercard, American Express, advance invoice, or Business Invoice with IKEA as the credit provider.
Read moreTo pay for your order on IKEA.se, you need to proceed to your cart with products, select delivery options, fill in your details, and then choose the desired payment method you want to use. If you have received an order from us with an order number, you need to visit IKEA.se/betala, enter your 10-digit order number, and click "Find my order". Then, choose the payment method you want to use, scroll down and select the amount, and then click "Continue".
Read moreIf your account has been set up for prepayment, it means that we are currently unable to grant a credit limit. This means that you pay an amount to your business number (Företagsfaktura) in advance that you can then use against your invoice.
Read more