It takes about 2-3 business days for us to see your payment. You will receive a confirmation email once we have received your prepayment, and after that you can complete your purchase on our website, in our stores or by contacting a business sales co-worker on 0775-700 700 during our opening hours.
How do I use the prepayment against the invoice?
My account is set up for prepayment, what does that mean?
If your account has been set up for prepayment, it means that we are currently unable to grant a credit limit. This means that you pay an amount to your business number (Företagsfaktura) in advance that you can then use against your invoice.
- If the amount on the invoice is higher than the amount on the prepayment, you need to pay the difference. Enter the invoice number as a payment reference.
- If the amount on your invoice is the same or less than the amount on your prepayment, you need to contact faktura.se@ikea.com so that we can use the advance payment against the invoice(s).
If there is a surplus left after settling of invoices, you can have the amount paid out. It is also possible to keep the surplus to use for future invoices.
If you wish to have the remaining amount of the advance payment paid out, you can send a request to faktura.se@ikea.com. Please state your business number and bankgiro/plusgiro or account number.
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