How do I take care of my product?
Because our products are made from different materials, they need to be cared for in different ways. Care instructions are included with the product but are also available on the website.
To see material and care instructions for your particular product - find the product you are interested in here on our website by searching the product name or article number in the search bar at the top. On the product page, you will find material and care instructions under "Product information".
At IKEA, we take pride in our products and work hard to offer high quality. Help us help your furniture - here's everything you need to know!
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We are sorry to hear that you received a damaged product, and we will certainly help you with this. If you discovered the damage within 14 days of your delivery, you can use our self-service "Report transport-damaged products". Through this self-service, you can easily report your damage online and receive a new product delivered to your home.
Read moreNo, it is not possible to return a product directly via the driver who delivered your order. If for any reason you are not satisfied with your purchase, you can either return the product to your nearest store or book a pickup.
Read moreWhether you purchased your product on IKEA.se or in a store, you are always welcome to submit a claim or give us feedback about your product at any IKEA store in Sweden. Please remember to bring your receipt or proof of purchase. You can also get help with your complaint by contacting IKEA Customer Service. If any items were damaged during delivery, you can use our self-service "Report a damaged item".
Read moreThe reason to why you can't order the products you want can depend on several things. The products that you want to order may be out of stock, or we may not be able to deliver those products to your postcode.
Read moreWe are happy to hear that you want to make a purchase online! Click on this article in order to read our step-by-step guide on how to place an order at our website.
Read moreWe're sorry to hear that something is missing from your delivery! Before contacting us, please check your order confirmation to ensure the item is listed and has not already been delivered to you or is on its way in a separate package.
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