What happens if I return a product purchased using one or more rewards from IKEA Family?
The corresponding number of points will be deducted automatically, 24 to 48hours, and the reward will have been forfeited.
When you use a product reward, the price of the items is lowered, therefore points will be deducted according to the amount you paid.
Because each reward code is unique, you will not be able to use it again.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If you registered your IKEA Family account when you made your purchase, you can find your receipt digitally in your purchase history. If you cannot locate the receipt or do not have an IKEA Family account, please bring the item you wish to return to your nearest store. We will make an individual assessment of your product. Please note that the 365-day purchase approval policy applies to all our products except customized items, food and installed appliances.
Read moreHave you changed your mind or got the wrong product? No problem! You will get your money back if you regret your purchase and the item* is unused. Visit one of our many stores or contact our customer service.
Read moreIf you are unable to return your product at an IKEA store, you can return smaller products by sending it with a parcel instead. Keep in mind that you can't return your products to our partner pick-up points.
Read moreHow great that you want to become part of IKEA Family! Membership is free, easy to join and gives you immediate access to a world of benefits, offers and rewards.
Read moreTo collect points, use rewards, access member discounts and save your receipts digitally, you need to identify or register your IKEA Family account when you make a purchase. If you’re not identified as a member, IKEA Family benefits cannot be applied, either at the time of purchase or afterwards.
Read moreOur goal is to support you in creating a better and more efficient workday, no matter which industry you operate in. Through IKEA Business Network, you can get a clear overview of your business purchases and access to valuable offers and benefits that help make running your business easier.
Read more