The burner on my gas hob doesn't ignite, why is that?
If the burner on your gas hob doesn't ignite, it's usually because it's dirty and clogged, or that it's not connected to the electricity grid. For safety reasons, the gas should be turned off and IKEA customer support contacted.
It can also be because it is dirty or clogged with food residues and grease, this can prevent the gas from flowing properly. In this case, turn off the gas tap or gas cylinder immediately if you are using liquefied petroleum gas (LPG). If you have gas supply from the city gas network, you should instead turn off the gas via the grid connection. After you turn off the gas supply please contact our customer service for further help and advice.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Your gas hob should not smell gas. If you smell gas, turn off the gas tap and gas cylinder immediately and contact IKEA.
Read moreIf you are having trouble starting the hob, it could be because the overheat protection is activated, there is an issue with the fuses, the control panel is wet, your fingers are wet, or the child lock is activated. Make sure you have dry hands and that the control panel is dry and clean. If it still doesn't start, check the fuses connected to the hob.
Read moreTo find out what the error code on your hob means, check the product's user manual. You can also expand this answer to see the most common error codes and their solutions.
Read moreTo clean your hob with glass, use a glass hob cleaner and hob scraper if necessary.
Read moreAll our glass hobs, whether induction or ceramic are made with a special type of ceramic glass that is both durable and heat-resistant. The marking "Schott Ceran" or "K" (Saint-Gobain) indicates which supplier manufactured the glass. These are two of the world’s leading producers of hob glass.
Read moreThe distance between the hob and the fan is important to ensure that moisture and cooking fumes are extracted effectively. You can find information about the safety distance for your product in the product instructions.
Read more